I am pleased that the Cabinet Secretary has undertaken to provide more details on how ScotRail will improve how it communicates train service delays to passengers.
It is clear that more targeted measures must now be taken to put ScotRail back on the right track.
That’s why I am urging the Scottish Government to ensure ScotRail draws up an action plan to improve train services in the Highlands.
The most recent performance figures for train services to Aviemore are 20 percentage points worse than the figures for services to the best performing stations in Scotland. That’s unacceptable for Highlanders who need to get to work, travel to school or make hospital appointments.
The Scottish Government has to close that gap and it must do so by pressuring ScotRail to improve reliability and performance.